Troubleshooting for hearing aids

Troubleshooting for hearing aids 

Each part of your hearing aids needs to be cared for and properly maintained. Hearing aid care and maintenance should be discussed during the fitting appointment. Usually the hearing healthcare provider will provide a “hearing aid kit” with the hearing aids. These kits consist of accessories which can extend a hearing aid’s life expectancy and provide for long-term trouble-free functioning. 

If you notice that your hearing aid does not sound like it should, there are several steps you can take to figure out the problem. 

1.Make sure the hearing aids are fully charged.

2.Visually check the end of the dome or receiver for earwax or debris.  Clean off any debris with a brush or dry cloth. Remove the from the receiver and change the wax guard. Listen to the hearing aid and see if it works. If it still doesn’t work, the problem is in the hearing aid.

3.Put the hearing aid in the electronic drying kit for a day. If it still doesn’t work, may have to be sent for repair. Contact your hearing healthcare provider for repair services.


Hearing aids are very sensitive electronic devices. Even the humidity in the air is enough to cause hearing aid problems over time. It is common for hearing aids to be repaired but you can reduce the number of times by following the steps above. 


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