March 3, 2019
How many hearing aids can one TV Connector pair with? The TV Connector can stream audio to an unlimited number of hearing aids. Each pair of […]
March 3, 2019
What is the range of the TV Connector? The TV Connector can stream audio up to 15 meters / 50 feet in any direction to send […]
March 3, 2019
Can I still receive phone calls while watching television with the TV Connector? Yes. If a call is received while streaming from a TV Connector, the […]
March 3, 2019
Why is the TV sound through my hearing aids too loud when I turn the TV on? Different audio sources can have different output volumes. a. If […]
March 3, 2019
Can I connect my TV Connector to my phone, tablet or computer and listen to music? Yes. The TV Connector can be used to connect to […]
March 3, 2019
I cannot hear any sounds from the TV in my hearing aids. Has the streaming from the TV Connector started? If you cannot hear the sound […]
March 4, 2019
How do I change the volume of a phone call with my hearing aids? Using your hearing aids there are 2 ways to change the volume […]
March 4, 2019
It is too noisy and I can’t hear the phone call through my hearing aids. If possible, increase the distance between you and the noise source. It is best to […]
March 4, 2019
Can I stream media (audio books, videos, music) from my mobile phone? Yes. Your hearing aids use Bluetooth Classic, the Hands Free Profile (HFP) and the Advanced Audio […]
March 4, 2019
Which Bluetooth® version does my phone need to support my hearing aids? Your hearing aids are Bluetooth® 4.2 certified. Any mobile device that supports Bluetooth and Hands […]