Easy Line Remote App FAQ
Frequently asked questions and answers about using your hearing aids with the Easy Line Remote app.
October 13, 2022
How to pair and connect my hearing aids to iPhone®? 1. Go to your iPhone home screen and tap on the “Settings” icon. 2. In the […]
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October 13, 2022
How to pair and connect rechargeable hearing aids to Easy Line Remote on Android™? To pair and connect rechargeable hearing aids, please launch Easy Line Remote […]
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October 11, 2022
How to pair and connect non-rechargeable hearing aids to Easy Line Remote on Android™? To pair and connect non-rechargeable hearing aids, please launch Easy Line Remote […]
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October 11, 2022
How to pair and connect my hearing aids to Android™? 1. Go to the Android phone’s home screen and tap on the “Settings” icon. 2. In […]
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October 11, 2022
How to repair connection issues ocurring with Easy Line Remote on Android smartphones? Android™ smartphones: Repairing connection issues ocurring with Easy Line Remote Sometimes a connection […]
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October 11, 2022
How to pair and connect non-rechargeable hearing aids to Easy Line Remote on iPhone®? To pair and connect non-rechargeable hearing aids, please launch Easy Line Remote […]
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October 11, 2022
How to pair and connect rechargeable hearing aids to Easy Line Remote on iPhone®? To pair and connect rechargeable hearing aids, please launch Easy Line Remote […]
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October 11, 2022
How to repair connection issues ocurring with Easy Line Remote on iPhone? Sometimes a connection to the hearing aids cannot be established after an app update, […]
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March 9, 2021
Do I need my mobile phone to connect to the TV Connector? You do not need your mobile phone to connect to the TV Connector. The Easy […]
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March 9, 2021
Video / sound quality is bad during a Remote Support session This is how you can solve it: Check your internet connection. The connection for […]
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March 9, 2021
Why can’t I hear my hearing care professional in my hearing aids during a Remote Support session? The Remote Support session uses the loudspeaker of your […]
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March 9, 2021
Why can’t I use the Easy Line Remote app to adjust the volume during phone calls? Phone calls and the Easy Line Remote app adjustments […]
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March 9, 2021
Why can’t I use the Easy Line Remote app on my smartphone? To successfully download and use the Easy Line Remote app- check the […]
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March 9, 2021
Why can’t the Easy Line Remote app pair or connect to my hearing aids? There can be several reasons why the hearing aids cannot connect. Try […]
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March 9, 2021
I cannot reconnect the Easy Line Remote app with hearing aids on Android phone after phone startup/restart Found with: Sony Xperia X compact- 7.1.1- Build 34.3.A.0.26 Remarks: […]
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March 9, 2021
Using the Easy Line Remote app on two smartphones I have 2 mobile phones and one pair of hearing aids. Can I use the Easy Line Remote app on each […]
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March 9, 2021
Can I use the Easy Line Remote app on a tablet? The Easy Line Remote app has been optimized for use with smartphones, so we cannot guarantee it’s compatibility with […]
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March 9, 2021
What can Tap Control be used for and where can it be adjusted in the Easy Line Remote app? Tap Control can be found within the […]
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March 4, 2019
Can I use multiple Easy Line Remote apps on one phone? No. Only one copy of the Easy Line Remote app can be used on each […]
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March 4, 2019
I have 2 mobile phones and one pair of KS 10.0 Bluetooth hearing aids. Can I use the Easy Line Remote app on each phone? Yes, it is possible to […]
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